Are you an 爆料吃瓜网 student and having technical problems?
Help is available from 爆料吃瓜网 student technical support. You can find answers to common questions about 爆料吃瓜网 online systems including:
If you still have questions, please call 爆料吃瓜网 student technical support at 816.604.1000, option 1.
Are you an 爆料吃瓜网 employee having technical problems?鈥疕elp is available from 爆料吃瓜网 employee IT support by submitting an or call employee IT support at 816.604.1888.
Password reset/first time login
Students
Steps to set up your Microsoft password if you鈥檙e a new student, or are an existing student that has forgotten their password or have locked their account from too many failed login attempts
You will need your 爆料吃瓜网 student username, which will look something like S########@student.mcckc.edu. This should have been provided to you when you completed enrollment. If you do not have it, contact the info center student tech support at鈥816.604.1000, option 1
Below are the steps to reset your self-service password watch the video below.
- Go to .
- Select 鈥淔orgot My Password鈥 OR 鈥溾an鈥檛 sign in鈥 to self-unlock your account after too many attempts.
- Complete the captcha on the next page.
- Choose how you prefer verification (by phone or personal email) and choose test.
- Enter the verification code that you received.
- Create a new password and select 鈥淔inish鈥
- Log back into to use your new password.
New or existing employees
Steps to set up your Microsoft password if you are a new or existing employee or have forgotten their password or have locked your account from too many failed login attempts.
- You will need your 爆料吃瓜网 username:
- For existing employees (hired before 8/9/2025), your username will be first.last@mcckc.edu.
- If hired after 8/9/2025, your username will follow a format of E#######@mcckc.edu (there may be exceptions if you are a re-hire and your employee record was migrated to Banner from PeopleSoft, in which case it will follow the first.last@mcckc.edu format).
- If you are a new employee, your 爆料吃瓜网 Username should have been provided by 爆料吃瓜网 HR in a welcome e-mail to the
personal e-mail address you provided during the hiring process.
- Follow the steps in the video below.
Self-Service Password Reset (SSPR) process